Stomach flu

virtual care

When you’re feeling queasy, let Express Care Virtual help.

Feeling nauseated? You may have the stomach flu (gastroenteritis), an icky infection that irritates the stomach and intestines. You usually catch stomach flu after consuming contaminated food or water, or using contaminated utensils or towels. The cause is a viral or bacterial infection. Stomach flu is different from seasonal flu (influenza), which affects the respiratory system.


  • Abdominal cramps
  • Stomach pain
  • Nausea
  • Vomiting
  • Diarrhea (not bloody)

What should I expect from a virtual visit?

We recommend taking your temperature right before the visit begins. Your provider will likely ask for this information to determine the severity of the infection and the best course of action.

How can you diagnose me through a virtual visit?

Believe it or not, your provider can rely on your medical history to make an accurate diagnosis most of the time. Your provider may ask you to assist in the visit depending on your symptoms, for example, you may be asked to take your temperature or shine a light on your throat. Any vitals taken usually confirm – not determine – a diagnosis. That’s why it’s important to tell us your specific symptoms, including the duration and severity, as well as any drugs (over-the-counter or prescribed) you’ve taken recently.

If we can’t help you, we’ll refer you elsewhere and you won’t pay a penny.

As always, you can trust that your virtual visit and any test results will remain secure and confidential.

For more questions or concerns

How should I prepare for my virtual visit?

Get the most out of your appointment.

  • Find a quiet, private space.
  • Have your photo ID ready. If your child is the patient, we need to see your ID.
  • Grab a thermometer and flashlight in case your provider asks for assistance.

Express Care Virtual follows the standard of care of the Infectious Diseases Society of America regarding antibiotics. We look for specific symptoms when determining whether antibiotics are the best course of treatment. For instance, sinus infections naturally take a long time to heal, and antibiotics are not always recommended.