Rash or skin issues

virtual care

When you can’t stop scratching, let Express Care Virtual help.

Show us your itchy, red skin and we’ll suss out the situation. Inflammation of the skin (dermatitis) includes a range of issues like eczema or rash. Common culprits behind rash include infection, allergies or poison oak/ivy.


  • Itchy skin
  • Red skin
  • Swollen skin
  • Blisters
  • Crusty or flaky skin

What should I expect from a virtual visit?

You may be asked questions about your personal hygiene, such as changes you’ve made to soaps or skin care products, or if you’re been spending more time outdoors. These insights will help us determine the best course of treatment.

How can you diagnose me through a virtual visit?

Believe it or not, your provider can rely on your medical history to make an accurate diagnosis most of the time. Your provider may ask you to assist in the visit depending on your symptoms, for example, you may be asked to take your temperature or shine a light on your throat. Any vitals taken usually confirm – not determine – a diagnosis. That’s why it’s important to tell us your specific symptoms, including the duration and severity, as well as any drugs (over-the-counter or prescribed) you’ve taken recently.

If we can’t help you, we’ll refer you elsewhere and you won’t pay a penny.

As always, you can trust that your virtual visit and any test results will remain secure and confidential.

For more questions or concerns

How should I prepare for my virtual visit?

Get the most out of your appointment.

  • Find a quiet, private space.
  • Have your photo ID ready. If your child is the patient, we need to see your ID.
  • Grab a thermometer and flashlight in case your provider asks for assistance.

Express Care Virtual follows the standard of care of the Infectious Diseases Society of America regarding antibiotics. We look for specific symptoms when determining whether antibiotics are the best course of treatment. For instance, sinus infections naturally take a long time to heal, and antibiotics are not always recommended.