Behavioral health concierge

Behavioral Health Concierge

This program is currently available to Providence St. Joseph Health (Providence, Swedish, Kadlec, PacMed) caregivers and their dependents in Washington state only.  Others can find help here.

Providence St. Joseph Health offers a unique telebehavioral health consultation service. This is a free, compassionate and confidential program. Patients are able to access licensed behavioral health professionals from anywhere, with appointments available from 7 a.m. - 8 p.m. daily. This virtual service provides same-day or next-day access to counseling and care navigation. Currently, only PSJH caregivers and their dependents in Washington state have access to this service.

An enhancement to the Caregiver Assistance Program*, caregivers and their dependents can utilize this benefit for 10 visits per issue, per year, at no cost, and then use their health plan benefits for additional visits.

Contact Us

If you, or someone you are with, is at imminent risk of self-harm please call 911 or go to the closest emergency department.

*Caregivers can still access the Caregiver Assistance Program for work life issues, legal help, mental health referrals, and other needs.

Get Help with Common Issues

Signs you may need help

  • Constant worry
  • Insomnia
  • Withdrawal
  • Behavior problems in child or teen
  • Chronic fatigue
  • Hopelessness
  • Thoughts of wanting to die
  • Increased drug or alcohol use
  • You looked for help and gave up

Issues we can address

  • Stress and anxiety
  • Depression
  • Grief and loss
  • Child and parenting issues
  • Burnout
  • Crisis support
  • Addiction
  • Navigating the mental health system
  • And many other challenges

Get to Know Your Providers

Mental Health Resources

The Work of Well Being podcast

Listen to clinical social workers and health care experts discuss a variety of mental health topics, from depression to occupational wellness. Tune in now ›


Psych Hub video library

Access over 100 free, short videos about mental health, substance abuse and suicide prevention. Learn more ›


Video: Introduction to the Behavioral Health Concierge service


Video: Navigating the Mental Health System

Frequently Asked Questions

Download the FAQ sheet