Get started with Credena Health

Credena Health wants you to receive the best care and service available.

To get started, call 503-962-1700 or toll-free at 1-855-360-5476 between 7 a.m. and 7 p.m. Pacific Time, Monday through Friday.

Quick prescription turn-around

After we receive the prescription from your physician, expect your medication to arrive within two business days, assuming we have received all pertinent information.

Credena Health delivers medication via next-day delivery Monday through Thursday. We notify you in advance if your drug requires refrigeration and/or a signature. Also, we work with you to determine the best delivery method to ensure you receive your medication at the right place and time.

24/7 clinical support

Our pharmacists supply all the information needed to actively manage your condition, and then we go one step further. We communicate regularly with your doctor to best understand your disease so that, together, we can make recommendations to help mitigate side effects and improve your overall health. We are here 24 hours a day if you need to speak with a pharmacist.

Learn more about our therapy management program. ›

Uninterrupted refills

We schedule your refill delivery three days to a week before your medication runs out. If a prescription is about to expire, we contact your doctor to request additional refills. You can also leave a message on our 24-hour refill line by calling 1-800-793-3158.

Thorough financial process

To expedite the delivery of your medication, our financial specialists work quickly and efficiently to get approval from your insurance provider. In turn, we are able to provide the most accurate estimates of your out-of-pocket costs. If you cannot afford the drug, we try to track down funding so that you receive every resource available to you. Credena Health accepts all major credit cards, checks or money orders. We accept payment by phone or mail. Learn more about our financial process. ›

Phone: 503-962-1700

Toll-free: 1-855-360-5476

Mailing address:
Credena Health, LLC
6348 NE Halsey Street, Suite A
Portland, OR 97213

Proper disposal

It’s critical to safely dispose of medication to reduce the risk of misuse or accidental exposure. For guidelines, visit the U.S. Food and Drug Administration site.